I'm a young woman with no knowledge of cars. I have had negative experiences at other auto repair shops, feeling as though I can easily be a target of incorrect information, talked down to, and overcharged. I felt so safe and comfortable at Guy's. The customer experience was so positive and they were very clear regarding my car's problems without treating me as though I have no idea what is going on. The digital report they provided showed they provided my car with a thorough and detailed review. I'm soo happy with my experience and will definitely be going back to Guy's!